Refund Policy

We pride ourselves on offering the highest quality merchandise. All items marked as SALE are final. Final sale items cannot be returned, exchanged, or refunded. Gift cards purchased in-store may only be redeemed at one of our brick and mortar locations.

VENDOR SPECIFIC PROCEDURES

LAFONN

Time Frame: Product support provided on an ongoing basis. Most issues not covered after 1 year.

Criteria: Lafonn supports Laissaire simulated diamond integrity. Chain breaks, tarnish, and wear are not eligible after 1 year.

OCEAN, SIF JAKOBS, SUSAN SHAW, WAXING POETIC, JADA

Time Frame: Items are eligible for vendor review within 1 year of purchase.

Criteria: Issues caused by defects in craftsmanship or materials—not wear and tear.

BASKET COLLECTION

Time Frame: No strict cutoff date. Flexible vendor support.

Criteria: Issues such as tarnishing or clouded stones.

ANNA ZUCKERMAN

Time Frame: Eligible for vendor review within 1 year of purchase.

Criteria: Workmanship Quality or material issues only.

SEND PRODUCTS TO:

DanaTyler LLC
Attn: Repairs/Refund/Exchanges
4584 Mercantile Avenue, Suite A
Naples, FL 34104
(941) 321-2531